We offer free shipping on orders over $150.
We can ship to virtually any address in the US. Note that there are restrictions on some products.
We use USPS 2-day shipping to ship most orders (shipping might be slower due to COVID-19 or delayed due to reasons beyond our control.)
*Please allow an extra two-day for orders placed after 12 PM CST or on weekends*
We also offer FREE local pickup. Please select this option and we will email you when your order is ready for pickup. Currently orders will be picked up from our Walton Ferry Location, but will be always available for pickup at our retail store in Gallatin opening in August 2022.
You can return most new, unopened items in the original packaging (with tag) within 14 days of delivery for a store credit refund. We’ll also pay the return shipping costs if the return is a result of our error (ie, you received an incorrect item, defective item, etc.).
You should expect to receive your store credit refund within 3 weeks, however, in many cases, you will receive a refund more quickly. This time period includes the shipping time for us to receive the return (5 - 10 business days), the time it takes us to process the return once we receive it (3 - 5 business days), and the time it takes the bank to process the refund request (5 - 10 business days).
If you need to make a return, please contact us with your order number and details about the item you would like to return.